This In-Home service is only available Monday-Friday, 8am to 5pm, in the continuous 48 states. Delivery will be scheduled by appointment. Please advise our delivery agent of any special delivery requirements, as there may be additional charges. All In-Home Delivery charges are non-refundable. There will be a 20% re-stocking fee based on the purchase price on all returned In-Home Delivery items. For In-Home Delivery on Furniture, allow 2-3 weeks.For In-Home Delivery on some Upholstery, allow 6-8 weeks.Assembly Many of our furniture items require a small amount of simple assembly, typically less than thirty minutes. Our products have been designed specially to make them sturdy and easy to assemble. If you need assistance with the assembly ordering online FAQ shipping / deliveryprivacy / securityCredit CardCanadashopper registrationorder historycontact us Please note: e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

What do you recommend for Furniture care of your products?is especially proud of our wood and metal finishes which have been designed for easy care and low maintenance. No wax or polish is necessary to enhance the beauty. Use a soft damp cloth to maintain the finish, remove spots or soiling. What is your furniture made of?Wood furnishings are exclusively reproduced for using a meticulously supervised manufacturing process of the highest standards. Our manufacturing uses solid hardwood when needed for supporting parts that includes legs and frames. In the tradition of fine furniture, tabletops and large surfaces are veneered with top grade hardwood over a quality woodcore to prevent warping. Because all of our products are hand crafted, dimensions may vary slightly.

prices do not include sales taxes. Appropriate sales tax will be automatically added to your total if your order is shipped to a state where a store has been established. Sales tax is excluded on shipments delivered to the following states: ID, ME, MT, ND, SD, VT and WY. We apologize for any inconvenience, but we are not able to accept international orders directly over the Internet at this time. For our Canadian visitors, please see our section on Canada shown below, and we will be happy to help you. If damage occurs to your order in delivery, please call our toll free number, to arrange for a return pickup. We will cheerfully exchange it, refund your money, or credit your charge card. When returning merchandise, please return the product with the invoice packed in the original carton.