Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text information about the product. These charges are in place of the chart above - not added to it. Be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. We require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.In-Home DeliveryDue to size and weight restrictions, our In-Home Delivery Service delivers some of our larger furniture items and upholstered items. When you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a copy of your Annual Report? You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.

How to shop on-lineWhen you are ready to shop on-line, choose the category where you want to shop, ex: Furniture, Wall Décor, Accessories, Gifts, or Seasonal Specials. Then choose the product or products you want to purchase and add to your cart. (Note: You have the option to view your cart at any time during your shopping experience by going into "view cart" from the top navigational bar on any page.) Continue shopping as your navigate through the web site. Once you are finished shopping and are ready to place your order, click "place order" from the "view cart" page of the web site or if you are currently on a product page, click "check out" from the top navigational bar. You will be prompted to enter all of your personal information, including billing and shipping address and your credit card number.