Where are your outlets located?We have a number of outlets located across the U.S. The best way to find the outlet nearest you is to search by state under Store Locations. Freight Charges Some items that are bulky or heavy increase our shipping costs to you. When required, we show these higher costs in ( ) immediately following the text information about the product. These charges are in place of the chart above - not added to it. Be sure to see the detailed information page for the item you are interested in to get complete product and shipping information. We require a daytime phone number for all freight merchandise in the event that our delivery company needs to contact you regarding the delivery arrangements.In-Home DeliveryDue to size and weight restrictions, our In-Home Delivery Service delivers some of our larger furniture items and upholstered items. When you are on a page giving us information, such as catalog request page or a checkout page, your e-mail address and credit card information are always kept secure and confidential.

Some simple assembly is required on most furniture.What products do you carry online, compared to what you carry in your retail stores or in your catalogs?We attempt to sell the majority of our catalog and retail store products on our web site. If you find an item that you would like to purchase that is not sold on our web site, please call our Customer Service department to make your purchase. Call toll free Why should I register as a on-line shopper?Registering as a on-line shopper gives you the benefit of already having your personal information on our web site when you begin shopping. Since your information has already been submitted, you are able to checkout without re-entering your shipping information each time that you purchase from the site. Plus we are able to track your purchases, so you can review your order history at any time. To register, go to the shopper registration section under Customer Service.

(Note: All the information you submit from the web site is sent to on a completely secure SSL connection.) Once all of your personal information has been entered, click "purchase". Upon successful entry of your information, you will receive an order confirmation screen. Please print this screen for your records. It will contain your customer number and order number if needed in the future. If you have any problems ordering product or have any questions, please call our Customer Service department toll free Whether you''re buying for your best customers or your most deserving employees, has the perfect gift. Our assortment of business gifts is personal, practical and elegantly designed. For the personal touch, we also offer engraving on many items such as clocks, boxes and pens.